Help & FAQ

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WHOLESALE CANDLE AVAILABILITY

We gladly accept Wholesale orders and request you get in contact with us to discuss options. Typically, we would like to find out where you will be selling/distributing our products and if you can include any links/images thats always helpful too! For more information please visit our Wholesale page.

PROCESSING TIME & RUSH ORDERS

Our candles are hand poured in small batches. This means that a small processing time applies to orders before they ship. We do often carry some candles on a ready to ship basis, so be aware there's a chance we'll dispatch sooner than stated.
Processing time is currently: 3-4 Business Days.
We are CLOSED DEC 21 - JAN 6. Orders will not be processed until JAN 6.
Processing time has no bearing on shipping times, and is always in addition to shipping time.
RUSH orders will be accepted on an individual basis. Please contact us if you are in a rush and we will let you know if we are able to process your order ahead of others, for a small fee depending on order size.
Our processing time is updated regularly and we always aim to ship sooner where possible.

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